FAQ

GENERAL QUESTIONS

Who’s behind Funhell?

We are the French-based performance marketing company Synapse Interactive that specializes in traffic monetization for 14 years.

What is CPA Network?

A network that focuses on Cost-Per-Action advertising model. The payments are based on lead generation system. Lead is the action required by an advertiser: it may be registration on the site, sale etc.

Which verticals do you cover?

We are providing offers for the most popular verticals including Dating, Sweepstakes, Astrology and we keep adding more categories.

AFFILIATES / PUBLISHERS

How to become a publisher?

If you want to become a publisher at Funhell, you can follow the link below and answer some questions: http://my.funhell.com/signup Then, your Affiliate manager will contact you as soon as possible to approve your account and provide you with the further assistance.

What business entities do you work with?

We work with all business entities including entrepreneurships and sole proprietorships. Sadly enough, we can’t work with private individuals. Additionally, we’ll have to ask you for the document that proves your status as well as for your Tax Id / VAT Id.

What countries do you work with?

We work with all countries, except the countries without tax treaty with France: Afghanistan, Angola, Antigua and Barbuda, The Bahamas, Barbados, Belize, Bhutan, Belarus, Bosnia and Herzegovina, Brunei, Burundi, Cabo Verde, The Comoros, Costa Rica, Cuba, Djibouti, Dominica, The Dominican Republic, El Salvador, Eritrea, Fiji, The Gambia, Grenada, Guatemala, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iraq, Kyrgyzstan, Kiribati, Kosovo, Lesotho, Liberia, Liechtenstein, The Maldives, The Marshall Islands, Micronesia, Moldavia, Montenegro, Mozambique, Myanmar, Nauru, Nepal, Nicaragua, North Korea, Palau, Palestine, Papua New Guinea, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Saint Lucia, Solomon Islands, Samoa, São Tomé and Príncipe, Serbia, Seychelles, Sierra Leone, Slovakia, Somalia, Sudan, South Sudan, Suriname, Tajikistan, Tanzania, East Timor, Tonga, Tuvalu, Uganda, Uruguay, Vanuatu, Vatican, Yemen.

What kind of traffic do you accept?

Some offers can have the restrictions on type of traffic. You can check it in the offer description after sign up. In general, we accept any type of traffic from all countries, except fraudulent and incent traffic.

Do you have a smartlink?

Yes, we’re working with smartlink. You can ask your Affiliate manager about it after sign up.

When will I be approved?

We will approve your account within 24 hours, but if you signed up during the weekend, it can take more time.

What is CPL, CPA, Revshare, SOI, DOI?

You can meet all these abbreviations in descriptions of our offers.
  • CPL (cost per lead): you get paid each time a user performs a defined action.
  • CPA (cost per action): you get paid every time a user submits his valid credit card for a payment
  • Revshare: you get a fixed percent from every sale the user makes.
  • SOI: you get paid when user submits his email address without confirming it.
  • DOI: you get paid when user confirms his email address.

PAYMENT

What is a minimum payout?

The minimum payout is 500 EUR / USD for Bank Wires.

What payment methods do you offer?

We pay in USD or EUR only by Bank Wire. We do not work with PayPal, Payoneer etc.

What are the terms of payment?

We’re paying monthly with net 15 payment system: the affiliate is paid 15 days after the end of the month in which he reached his minimum payout. Thus, the payment dates are the 16th of each month.

Are there any payment restrictions?

Not accepted countries: Afghanistan, Angola, Antigua and Barbuda, The Bahamas, Barbados, Belize, Bhutan, Belarus, Bosnia and Herzegovina, Brunei, Burundi, Cabo Verde, The Comoros, Costa Rica, Cuba, Djibouti, Dominica, The Dominican Republic, El Salvador, Eritrea, Fiji, The Gambia, Grenada, Guatemala, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iraq, Kyrgyzstan, Kiribati, Kosovo, Lesotho, Liberia, Liechtenstein, The Maldives, The Marshall Islands, Micronesia, Moldavia, Montenegro, Mozambique, Myanmar, Nauru, Nepal, Nicaragua, North Korea, Palau, Palestine, Papua New Guinea, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Saint Lucia, Solomon Islands, Samoa, São Tomé and Príncipe, Serbia, Seychelles, Sierra Leone, Slovakia, Somalia, Sudan, South Sudan, Suriname, Tajikistan, Tanzania, East Timor, Tonga, Tuvalu, Uganda, Uruguay, Vanuatu, Vatican, Yemen. Make sure that you verified the bank’s terms before sending us leads. You have to ask your bank whether they accept wire payments from France in EUR or USD, if there are any bank fees etc.

Do you have the prepayment system?

No, we don’t have the prepayment system.

How can I see how much I earned in USD and EUR?

You have to go to “Reports – Performance report – Currency payout – Report options” and check the checkbox “currency” to display properly your reports in USD and EUR.

ADVERTISERS

How to become an advertiser?

If you want to become an advertiser of Funhell, feel free to contact us by email: [email protected]

How do you track leads or sales generated on my offers?

All leads and sales are monitored and tracked through the HasOffers tracking system, with manual monitoring from our team.