FAQ

GENERAL QUESTIONS

Who’s behind Funhell?

We’re a France-based company created in 2004 (Synapse Interactive SAS). The company is fully independent and self-financed. Over the years we’ve built a strong experience in monetizing Internet traffic through performance marketing, building affiliation platforms and managing our own email database.

What is CPA Network?

A CPA network is the intermediary which connects advertisers, who want to advertise their product and expand their potential customers’ base, with publishers, who can pick among the available products and promote the ones they want to make money with. This is supported by a Cost-Per-Action advertising model, meaning the payments are based on a lead generation system. ‘Lead’ is the action required by an advertiser: it may be registration on the site, sale etc.

Which verticals do you cover?

Dating is our core vertical. Other categories are Astrology, Gaming and Nutra.

AFFILIATES / PUBLISHERS

How to become a publisher?

If you want to become a publisher at Funhell, follow this link : http://my.funhell.com/signup
Some informations are a must such as: your legal entity name and address, your bank details and contact information. Then, your Affiliate manager will contact you as soon as possible to approve your account and provide you with further assistance.

What business entities do you work with?

We work with all business entities including entrepreneurships and sole proprietorships. Sadly enough, we can’t work with private individuals. Additionally, you will have to provide the document that proves your status as well as for your Tax Id / VAT Id in order to work with us.

What countries do you work with?

We work with most countries, but we can’t work with countries without tax treaty with France, as well as countries considered as non-cooperative for tax purposes by France’s jurisdiction. For more details, please contact us directly.

What kind of traffic do you accept?

Some offers are restrictive on certain type of traffic. You can check it in the offer description after sign up. In general, we accept any type of traffic from all countries, except fraudulent, bot and incent traffic.

Do you have a smartlink?

Yes, we can tailor you a smartlink just for your needs. Your traffic will be directed toward the offers where your traffic performs best in term of revenue per click. It is perfect if you have a traffic source which includes visitors from multiple countries, and/or if you don’t want to bother testing offers one by one. You can ask your Affiliate manager about it after sign up.

When will I be approved?

We will check your sign-up form and contact you within 24 hours, but if you signed up during the weekend, it can take up to a couple of days. We reserve the right to decline your registration.

What is CPL, CPA, Revshare, SOI, DOI?

You can meet all these abbreviations in descriptions of our offers.
  • CPL (cost per lead): you get paid each time a user performs a defined action.
  • CPA (cost per action): you get paid every time a user submits his valid credit card for a payment
  • Revshare: you get a fixed percent from every sale the user makes.
  • SOI: you get paid when user submits his email address without confirming it.
  • DOI: you get paid when user confirms his email address.

PAYMENT

What’s the threshold to get my payment ?

You have to reach a minimum revenue of 500 EUR / USD

What payment methods do you offer?

We pay in USD and EUR, only through Bank Wire. We do not work with PayPal, Payoneer and other e-wallets. You have to ask your bank whether they accept wire payments from France in EUR or USD, if there are any bank fees, etc.

What are the terms of payment?

Monthly invoicing with net-15 payment system: the affiliate is paid 15 days after the end of the month in which he reached his minimum payout. Thus, the payment dates are the 16th of each month.

Do you have a prepayment system?

No, we don’t have a prepayment system.

How can I see how much I have earned in USD and EUR?

Go to “Reports – Performance report – Currency payout – Report options” and tick the checkbox “currency” to display properly your reports in USD and EUR.

ADVERTISERS

How to become an advertiser?

If you want to become an advertiser of Funhell, please contact us by email: [email protected]

How do you track leads or sales generated by my affiliate campaigns?

All leads and sales are monitored and tracked through the HasOffers tracking system, with manual monitoring from our team.